► Renault’s aging electric hatch is still a good buy
► One of the most popular electric cars in Europe
► Zero-star Euro NCAP rating, though…
The Zoe is Renault‘s most successful electric vehicle. The company has made a couple of interesting EVs, such as the Twizy Quadricycle and the short-lived Fluence saloon, but the Zoe has proved to be the most commercially viable so far. Probably because it strikes such a good balance between affordability and practicality. However, the Zoe might lose its crown when the Megane E-Tech Electric goes on sale in late 2022.
Renault has been steadily improving the Zoe since it was first launched in 2012 – and this latest version received a host of improvements, chief of which was a better battery that increased the car’s range. There’s also a more powerful electric motor, revised exterior styling, optional CCS fast charging and a revamped interior with more upmarket trim and a host of fresh technology.
The Renault Zoe’s range now stands at 245 miles on a single charge (according to the WLTP cycle), which is very impressive. It’s around double that of the similarly-priced Mini Electric and Honda E. And, unlike earlier models, you now don’t have to shell out a monthly fee for a battery lease.
But – and this is a rather large ‘but’ – in December 2021, after being on sale for over a year, the updated Renault Zoe scored zero stars in the Euro NCAP safety test. It’s only the third car in history to receive zero, and marks a significant fall from grace for Renault who, with the Laguna in 2001, was the first company to achieve the full five stars. What’s also concerning is how the previous Zoe scored five stars, yet the new model falls well short of Euro NCAP’s standards.
A disastrous crash score like that certainly leaves a sour taste in the mouth – and that’s a real shame, because the latest Renault Zoe is otherwise a very good electric car. It also represents excellent value for money in these austere times. Keep reading for the full review.
Isn’t the Renault Zoe quite a big seller?
Compared to its rivals, absolutely.
Best used electric cars: the CAR guide
So what did Renault have to work on? Well, the interior was showing its age, the Zoe’s range took a hit from the shift to the more realistic WLTP tests, and don’t get us started on the placement of the cruise control buttons in the cabin. Room for improvement, then.
This latest update – taking in the interior, exterior and drivetrain – aims to address those issues, and on paper at least it appears to have worked. This generation of Zoe will be worth £3,000 more after three years of ownership than the old one thanks to more equipment and a big boost in desirability.
Third time’s the charm for Zoe?
Throughout the evolution of tech, the first generation is for early adopters, the second gen addresses the biggest issues, and almost invariably the third revision is the one that nails it for the majority of customers. Take the iPhone – the first one didn’t even support 3G, the second one was a little better, but the third, 3GS, added video recording and all the features users needed. And now you can’t go anywhere without seeing someone using one.
Like the iPhone, the Zoe’s appearance hasn’t changed a huge amount as it evolves into the third generation, but it feels less like Renault has simply refined a few areas of this car with its standard facelift polish, and more that it just drove the car wholesale into a massive vat of the stuff.
It’s still not perfect, and we’ll get onto that later, but the process of incrementally improving so many facets at once has resulted in a significantly better car overall.
Let’s start with the drivetrain. Those easily confused by the previous car’s offering of different battery sizes and charging rates can delight in the news that, this time around, there’s just one choice to suit all drivers.
It’s the same physical size so it doesn’t encroach on interior space, but thanks to improved architecture and chemistry it now has more power – 52kWh – or the same as 4,727 iPhones, good for a real-world range of 245 miles. Or in other words, what the old one unrealistically promised under more relaxed NEDC testing.
Surely it takes ages to charge…
The knock-on effect of the Renault Zoe’s new, larger battery pack is that AC charge times have increased. Now, charging up from empty using your 7kW wallbox will take 9h25min, or three hours at a public 22kW point. Plugged into a three-pin socket, you’ll be waiting 30 hours to recover from a 250-mile drive.
On the other hand, if you’re driving that far you’ll be passing some of the tens of thousands of charging points sprouting from the landscape, at least in the UK. New for this generation of Zoe is optional support for 50kW DC charging – and those chargers can zap your car to full in 1h10min. It costs an extra £750 and is not available on the base trim, which seems a bit mean. But Renault reckons that, because 80% of charging will be done at home or the office anyway, there’s little point in making this standard equipment.
The charging habits of electric car owners are probably best saved for another conversation, but look: we all need to stop obsessing about how long it takes to go from 0-100% in one hit. Much more relevant is the fact you get 75 miles in the tank in one hour from a public 22kW charger, or 90 miles in 30 minutes at a 50kW charger.
If you plan on frequently making long journeys in your Renault Zoe, that £750 option is well worth it. If you’re just using it for typical urban routines, you’ll be fine without it. Using a Zoe for shopping trips, school runs and typical commuting, you’ll barely notice the time or cost of charging, even on a household socket.
Is it fast like other electric cars?
The Zoe R135 is more powerful than its predecessor with 134bhp and 181lb ft of torque. This is important because the Vauxhall Corsa-e and Peugeot e-208 have, you guessed it, 135bhp.
You still get a single-speed gearbox feeding power to the front wheels, but the 0-62mph time of the more powerful Zoe is now under ten seconds for the first time. Not hot hatch fast but usefully quicker when driving outside of the city.
The Zoe’s weaknesses are more apparent when you leave the confines of 40mph limits and built-up areas. Even with the 52kWh battery and greater torque of the R135, the 245 mile range falls to 149 miles if you drive at a sustained 70mph.
Renault says going from 50 to 75mph, like when you’re joining a motorway or overtaking something on a country road, is now 2.2 seconds quicker than before, but the impact on range might make you think twice about doing so. It feels livelier than the previous Zoe, responding quickly and confidently to a prod of the throttle. The old car wasn’t painfully slow but it always felt like it was building to a peak that never arrived.
You also now get access to a stronger regenerative braking ‘B’ mode. It’s not as powerful as the Nissan Leaf’s one-pedal driving set up, but it certainly slows the car down more abruptly when you take your foot off the accelerator. So much so that you need to carefully mete out its effects in order to not tip the suspension balance into a nosedive.
So it’s softly sprung?
The Renault Zoe isn’t really pitched as a driver’s car, so you shouldn’t be expecting Megane RS Trophy levels of involvement, but there is a roly-poly nature that still separates this from in-house ICE rivals. This has always been the case, frankly, and does at least mean it rides nicely, at least in base form. The R135 GT-Line has a slightly harsh undertone that thumps and bumps over road imperfections, yet still leans in a stereotypically Gallic way around the bends.
It’s not actively bad to drive – the low centre of gravity helps to keep things reasonably in check, and there’s stacks of grip on offer, but you can unsettle the body through successive bends with very little effort, and fast roundabouts feel reckless.
The steering is also that anti-dream combo of being quite light but also devoid of feel, so you’re never really 100% sure how much you need to turn it in order to make the car go where you want. But let’s get some perspective here – at its heart this is an electric car designed for short city trips and the occasional longer jaunt. Make it any more fun to drive and people will complain they’ve drained the battery in half the claimed mileage due to overly-spirited driving.
You said the Renault Zoe interior was much better…
A huge leap, frankly, from the old car thanks to significantly nicer materials and loads more tech. You still sit up super high like you’re in a Captur, but that odd faux-futuristic dial screen has gone, replaced with a more conventional 10.0-inch digital setup.
Even on the most expensive model, the seats are pretty basic. The generously squashy pads have no height adjustment and just the bare minimum of distance and backrest tweakage. There’s a hint of Renault 5 cool in the one-piece back and crudity. It’s tempered by the knowledge you didn’t just pay Renault 5 money, and you can sit on far nicer perches for almost £30,000.
The dashboard’s LCD displays media or sat-nav info between a speedometer and efficiency readout, behind a new steering wheel with actual buttons for the cruise control, which were previously placed somewhat bafflingly behind the gearlever and unlit, like in all Renaults.
As standard you get a 7.0-inch infotainment screen (the mid-grade option on the Clio) which comes with Android Auto and Apple CarPlay as standard, and sat-nav in mid-spec cars. Move up to the top trim and you get a 9.3-inch portrait screen, which is very good indeed.
The interior has been given a visual and environmentally friendly uplift with a swathe of material made from recycled seat belts and bottles, plus there’s a total of 22.5kg of recycled polymer parts in and around the cabin.
Less obvious improvements include an electronic gear shifter and parking brake, replacing the distinctly anachronistic mechanical items in the old car. This also means you can now park up, turn the car off and walk away without having to select P or pull the handbrake – good for ease of use and also for freeing up space for two cup holders and an optional wireless phone charger.
Space in the back is the same as before – fine for head, less for leg thanks to that high-rise floor, but there’s a fifth seat and no transmission tunnel to get in the way. The boot’s unchanged too – 338 litres – which Renault said was an absolute red line for Zoe drivers. They like big boots and they cannot lie.
Tech-wise a raft of new sensors means you can get things like autonomous braking and active lane keep, blind spot warning and traffic sign recognition. You can even get auto high-beam for the now standard LED headlights. Oh, the Corsa-e comes with those as well, coincidentally.
Renault Zoe: verdict
While the previous Zoe felt like it was making a big noise (at least under 20mph) about being a silent electric car, this version appeals more to conventional car buyers who want something that looks and feels like a Clio, but just happens to have a plug socket on it and a recording of robotic whalesong to alert pedestrians.
With every update and facelift that passes the Zoe becomes more and more desirable for actual, mainstream car buyers, not just tech evangelists or off-gridders with a roof-full of solar panels. We’re looking at the tipping point here, people. As evidenced by the glut of small EVs like the Honda e, Mini Electric and new Fiat 500.
Check out our Renault reviews