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Mercedes A-class review: we drive the warmer A250

Published:01 August 2018

The new Mercedes-Benz A-class hatchback launched in summer 2018
  • At a glance
  • 4 out of 5
  • 4 out of 5
  • 4 out of 5
  • 5 out of 5
  • 4 out of 5

By Curtis Moldrich & Tim Pollard

Our reviewers: fresh perspectives for inquisitive minds

By Curtis Moldrich & Tim Pollard

Our reviewers: fresh perspectives for inquisitive minds

► Lashings of tech, fab interior quality
► Improved drive, practicality up
► On sale now, UK prices from £22k

The Mercedes A-class has returned, and it’s evolved into something quite different from the technical showboating of the original Mk1 monobox back in 1997. In fact, 21 years later the new A-class is an entirely conventional hatchback, and this latest version ups the ante with some impressive interior tech and a more enjoyable ride.

We’ve now driven all three engines of the Mercedes’ latest Golf rival and this review now covers how it drives on UK roads. Is it a legitimate Benz, and worthwhile rival to the likes of the VW Golf, or is it just an over-priced hatch? Keep reading for our full, updated verdict on the all-new A-class hatchback.

Three-way comparison: we test new A-Class vs VW Golf vs Volvo XC40

The new Mercedes A-class gets a very snazzy interior

This is probably the best place to start with the new A-class, because it’s by far the most impressive part of the car. For the past few years, Audi and BMW have been locked in a techy arms race, and it’s not just the S-class or 8-series models that are benefiting. The Mercedes A-class now has one of the smartest interiors Mercedes has to offer – and that’s a good thing for consumers.

Step into a well-specced A-class and you’re greeted with a clean, premium-feeling cabin slathered in leather and crisp, modern widescreen displays (see below). The latter, it must be said, are a central part of the cabin, and control just about every auxiliary function the new A-class has. And, trust us, there’s a lot. Thankfully, however, the all-new MBUX infotainment system is polished to within an inch of its life, and HD graphics make the whole experience more like using a flagship smartphone than a car.

Finance deals from £269/month on the official Mercedes-Benz A-class page

New Mercedes-Benz A-class interior and cabin: stunning digital dials a must-have option

MBUX is not quite as easy to use as Audi’s offering, nor as intuitive as BMW’s iDrive, perhaps, but it’s a marked improvement over the previous A-class. Interestingly, Mercedes has scrapped its rotary, click and touchpad controls for a more simple track pad layout – and on the whole it works well. Despite not being as tactile as the old system, the new system is still easy to use: There are hard shortcuts for home, nav and all those useful bits, and it also has OCR so you can write in navigation queries. We particularly liked how swiping left and right at the top of the pad changed tracks.

It might not have the total eyes-off design of the rotary dial, but it’s easy to get used to – and when combined with the new wheel’s hand controls, it’s an overall better experience.

Oh, and because the American demands it, the main screen in the A-class is also a touchscreen – which does occasionally make things a little easier.

Browse secondhand Mercedes A-class for sale

The natural speech recognition is especially clever. Commands like 'phone home' and 'play Metallica' worked every time as did requests like 'take me to Stamford.' However, there are legal issues at play; it's why the A-class will open the sunroof blind for you, but can't open the sunroof. Either way, Mercedes tells us this system will only get better, as it's being updated over-the-air throughout the car's life. 

Eyes forward to the Widescreen Cockpit (7.0 inches standard and 10.25-inches as an option) and the levels of customisation are seemingly endless. Switching between graphics of the trip computer, media, maps and driver assistance displays is done through fingerprint-size touchpads on either side of the wheel – itself borrowed from the larger Mercedes S-class. Again, it’s not as immediately intuitive as Audi’s Virtual Cockpit, but the technology on offer is still seriously impressive.

Mercedes A-class review: prices, specs and a verdict you can trust from CAR magazine UK

Gripes? It's not a perfect cabin: we found the stalks operating the indicators (left) and gearlever (right) too damn flimsy; they totally let the side down, feeling cheap and moving with a less than pleasing, poorly engineered action. We in fact often selected Neutral rather than Reverse.

They're at odds with an otherwise first-rate cabin; we can't think of another family hatchback with a more knock-out interior.

How does the A180 new one drive?

Not to be boring, but we’re going to have to start this section with a small, but significant footnote. The two cars we drove on the overseas launch event both had multi-link rear suspension and adaptive dampers. Nothing wrong with that, except that only UK cars in top-level AMG Line trim will have the multi-link rear end, while adaptive dampers will not be available full stop – or at least to begin with. The A250 we drove didn’t have adaptive dampers for example.

What we were left with then, was an A-class on 18-inch wheels that tackled the pockmarked roads of Croatia rather well, soaking up the worst of the asphalt’s imperfections and only occasionally allowing the large alloys to add an unpleasant edge to the ride. 

New Mercedes A-class

Push on, and, although the front-wheel drive A-class, couldn't hang with a 1-series through the bends, there was still ample grip and stability from the front end, and enough feel through the steering wheel to let the driver know most of what was going on. Body roll was noticeable, mind, confirming that this is a car gunning for comfort more than dynamic ability.

Driving the Mercedes A-class A250 in the UK

Subsequent to the media launch we have now sampled an A200 and A250 back on British roads, and on the whole the A-class is far more alive, and vibrant than you’d expect. In both the A200 and A250, steering is sharp and incisive, and its lightness doesn’t give you a great deal of feedback, it’s certainly fun to throw the new A-class around. Agility and turn-in are areas previous A-class would struggle in, but the Mk4 seem to walk the fine line between comfort and excitement.

When combined with the A250’s warm turbo engine, the A-class drives like a high-end go kart.

It’s not Honda Civic Type R fast, but it does give you a good kick of powers on corner exits, and will even give you some movement with traction control off. Just be aware that the A250’s power plant sounds less AMG V8, and more Morphy Richards food mixer. If anything, the AMG-line A250 we drove just makes the wait for an new A45 feel longer.

And the engines?

There are just the three engines to choose from at launch:

  • A180d diesel
  • A200 petrol
  • A250 petrol

The former is a 1.5-litre four-cylinder producing 114bhp and 192 lb ft of torque, good for 0-62mph in 10.5 seconds and a top speed of 125mph.

And, if we’re being honest, it feels all of its double-figure 0-62mph time. Overtakes need to be undertaken with written notice, while accelerating uphill onto a motorway requires a good few seconds of pedal-to-the-metal action to get things going. It falls short of being too slow, mind, and the sharp throttle map means it feels perky at low speeds.

Happily, refinement has been improved over the previous A180d. There’s still an unmistakable diesel clatter, but only as the rev needle ventures into red line territory. The rest of the time it’s hushed and smooth enough for pleasant motorway cruising.

Driving the Mercedes A200

Unsurprisingly, the A180d (along with AMG Line trim) is set to be the biggest-seller once again – although not by much – as the anti-diesel brigade guilt trips consumers into the A200 instead. And speaking of the 161bhp A200, it’s noticeably perkier than the A180d under hard acceleration, hitting the magic 62mph mark in 8.0 seconds dead and a top whack of 139mph.

Mercedes A-class prices start at £22,850 in UK from launch in summer 2018

Such figures are down to a 1.3-litre – yes, you read that right, a 1.3-litre Mercedes-Benz – turbocharged petrol producing 161bhp and 184 lb ft of torque. It’s not quite as silky smooth as you might expect, mind, with a coarseness to its character whenever you stray above 4000rpm.

It's actually quite raucous when stoked, but the performance on tap matches the zesty character of the new A-class range. We found the automatic transmission hunting a fair bit on our A200 auto, but most of the time this powertrain combo suited the Merc well.

All cars deliver their power through a seven-speed DCT transmission operated by the familiar Mercedes-Benz gear selector on the steering column arrangement. There are also manual override paddles – which are surprisingly responsive – should you need to put your own mark on the auto ‘box.

Gearchange frequency can be tweaked using the drive mode selector, along with the steering weight, throttle response and stability control settings.

Any other fancy gadgets?

Yes. All cars come standard with goodies such as sat-nav, cruise control, DAB radio, keyless ignition, a vast suite of crash-avoidance tech and ‘Hey Mercedes’ voice-activation – the latter being predictably hit-and-miss when it comes to simple commands on first acquaintance. Spend time in the car, however, and both parties learn from each others' habits.

The best piece of kit, however, is the augmented reality sat-nav included in the Advanced Navigation Package. It uses a forward-facing camera to display the road ahead on the central infotainment screen, highlighting approaching side-turns and junctions with blue arrows demonstrating where you need to go. Should you need to find a specific address, it also highlights buildings by their number, too.

Rear seats in new 2018 Mercedes-Benz A-class hatchback: shown here in AMG spec

Early impressions suggest it works very nicely indeed and reduces the chances of missing a crucial turn, although, disappointingly, it’s not available on all roads. However, we’re assured that such issues can be fixed with a simple software update. We've now tried this in the UK and can report it works very well overlaid on British routes.

The Distronic adaptive cruise control and steering assist (including automatic lane changing) is also worth a mention and works significantly better than many rival systems on cars twice as expensive. Sadly, it’s not coming to the UK until nearer the end of 2018, so bear that in mind before you rush down to the dealership.

Is there enough room for passengers?

Coming in both longer and wider than the previous-gen car, the 2018 A-class also has a wheelbase that’s a whole 30mm longer, generating more legroom for those in the front and rear. The result is a car that you can comfortably sit four average-sized adults in, with a small child sandwiched in the middle seat.

It's still not quite as roomy in the back as some rivals, however. Those rear seats (above) are just a tad too cramped - and the AMG spec sporty seats can be tricky to fold, owing to their huge, fixed head restraints. All the seats are very comfortable, however.

Mercedes A-class prices start at £22,850 in UK from launch in summer 2018

Bootspace has also been bumped up by 29 litres to create 370 litres of luggage capacity with the rear seats in place and 1210 with them down. Still not class-leading, but competitive with the Audi A3 and BMW 1-series.

Verdict

As a first step onto a manufacturer’s ladder of cars, the new Mercedes-Benz A-class is a pretty darn good one. Mercedes has addressed many concerns surrounding the – hugely popular – previous generation model and bequeathed the 2018 car with an onslaught of clever tech and high-end interior design, not to mention improved driving manners.

However, with the arrival of the new BMW 1-series and Audi A3 just around the corner, we won’t know for sure just how competitive the A-class will be for a little while yet. Stay tuned for our group test.

For now, be satisfied that the new 2018 A-class is right near the top of the family hatch pile. Engineering purists may decry the loss of the Mk1 A's sandwich floor and innovative layout; but rest assured, the beautifully finished cabin, surprise-and-delight tech and sharp drive make the Mk4 A-class a smash hit. We like.

Browse all our Mercedes-Benz reviews

Specs

Price when new: £25,800
On sale in the UK: Now
Engine: 1461cc 4-cyl diesel, 114bhp @ 5500rpm, 192lb ft @ 1750-2500rpm
Transmission: Seven-speed DCT automatic, front-wheel drive
Performance: 0-62mph 10.5sec, 125mph, 68.9mpg, 108g/km CO2
Weight / material: 1455kg/steel
Dimensions (length/width/height in mm): 4531/1796/1440

Rivals

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Photo Gallery

  • Mercedes-Benz A-class review
  • We've tested the new Merc A-class on UK roads
  • Latest family design marks out new Mercedes-Benz A-class
  • Mercedes A-class interior is stunning: new digital dials a revelation in this hatchback class
  • We've driven the Mercedes A180d and the A200 petrol
  • Slimline headlamps give the A-class a family-friendly face not dissimilar to the CLS's
  • Twin digital instrument clusters give impression of ultra-wide single HD screen
  • One of our only quibbles in Mercedes A-class interior concerns the flimsy stalks
  • Mercedes A-class review: we drive the warmer A250
  • Mercedes A-class review: we drive the warmer A250
  • Mercedes A-class review: we drive the warmer A250
  • Mercedes A-class review: we drive the warmer A250
  • Mercedes A-class review: we drive the warmer A250
  • Mercedes A-class review: we drive the warmer A250
  • Mercedes A-class review: we drive the warmer A250
  • Mercedes A-class review: we drive the warmer A250
  • Mercedes A-class review: we drive the warmer A250
  • Mercedes A-class review: we drive the warmer A250

By Curtis Moldrich & Tim Pollard

Our reviewers: fresh perspectives for inquisitive minds

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